Technical Support Assistant | £19,312 - £19,698
Full time / Temporary

Closing Date: 25/06/2021 | Job Ref: C/50122885 | Directorate: Communities | Service: Provider Services | Location: Gateway Plaza, Barnsley, South Yorkshire (This would be the normal base of work for this role, however, due to the current Government guidance around social distancing and our evolving ways of working, this means that you may be required to work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.)

Salary: £19,312-£19,698  Plus laptop & phone

Working Arrangements: Monday to Friday plus Agile Working

Hours per week: 37

Contract type: Fixed Term until 10/05/2022

Flexible working arrangement: Yes, and we’re happy to talk flexible working arrangements with you.

This post is suitable for Job Share

Suitable for Secondment: Employees wishing to be considered for secondment should agree with their head of service before submitting an application form.

See our range of Employee Rewards

Closing date: 25/06/2021 at 23:59

 

The successful candidate will be required to speak English to an appropriate standard.

 

This post requires an Enhanced DBS Check

 

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in.  If you experience difficulty in obtaining an overseas criminal record check please email dbs@barnsley.gov.uk

 

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service.  If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

 

 

About the Post:


We are seeking a highly motivated and committed individual to join the Disabled Facilities Grants Team.

The Technical Support Assistant post will be responsible for dealing with Disabled Adaptations applications and queries for private/private rented residents who need help and support to enable them to remain living in their own homes safely and independently. The role is responsible for supporting the day to day processes and officers within the team from receiving new referrals, tendering contractors and managing adaptations to completion. This will involve dealing with customers and stakeholders over the telephone, organisation of work, liaison with contractors and some liaison with suppliers.

You will need to demonstrate that you are self-motivated, a good team player, computer literate, have strong written and verbal communication and have excellent customer focused qualities.

The ideal candidate will be able to evidence an awareness of the adaptations available disabled people, such as level access shower adaptations.


Please use the documents below to help support you with your application form.

 

Job Profile: Technical Support Assistant Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile.pdf

Help with your application form

Why work for us?

 

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

 

 

Barnsley Council is passionate about Equal Opportunities and Flexible Working. We're committed to equality and diversity in all aspects of our work and welcome candidates with a broad diversity of talent. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Click here for more information.

 

CVs will not be accepted.

 

www.barnsley.gov.uk/jobs


Vacancy Description
Closing Date: 25/06/2021 | Job Ref: C/50122885 | Directorate: Communities | Service: Provider Services | Location: Gateway Plaza, Barnsley, South Yorkshire (This would be the normal base of work for this role, however, due to the current Government guidance around social distancing and our evolving ways of working, this means that you may be required to work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.)
 

Salary: £19,312-£19,698  Plus laptop & phone

Working Arrangements: Monday to Friday plus Agile Working

Hours per week: 37

Contract type: Fixed Term until 10/05/2022

Flexible working arrangement: Yes, and we’re happy to talk flexible working arrangements with you.

This post is suitable for Job Share

Suitable for Secondment: Employees wishing to be considered for secondment should agree with their head of service before submitting an application form.

See our range of Employee Rewards

Closing date: 25/06/2021 at 23:59

 

The successful candidate will be required to speak English to an appropriate standard.

 

This post requires an Enhanced DBS Check

 

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in.  If you experience difficulty in obtaining an overseas criminal record check please email dbs@barnsley.gov.uk

 

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service.  If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

 

 

About the Post:


We are seeking a highly motivated and committed individual to join the Disabled Facilities Grants Team.

The Technical Support Assistant post will be responsible for dealing with Disabled Adaptations applications and queries for private/private rented residents who need help and support to enable them to remain living in their own homes safely and independently. The role is responsible for supporting the day to day processes and officers within the team from receiving new referrals, tendering contractors and managing adaptations to completion. This will involve dealing with customers and stakeholders over the telephone, organisation of work, liaison with contractors and some liaison with suppliers.

You will need to demonstrate that you are self-motivated, a good team player, computer literate, have strong written and verbal communication and have excellent customer focused qualities.

The ideal candidate will be able to evidence an awareness of the adaptations available disabled people, such as level access shower adaptations.


Please use the documents below to help support you with your application form.

 

Job Profile: Technical Support Assistant Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile.pdf

Help with your application form

Why work for us?

 

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

 

 

Barnsley Council is passionate about Equal Opportunities and Flexible Working. We're committed to equality and diversity in all aspects of our work and welcome candidates with a broad diversity of talent. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Click here for more information.

 

CVs will not be accepted.

 

www.barnsley.gov.uk/jobs